Remote role, work can be performed is PST/MST/CST/EST time zone. Visa sponsorship is NOT available.
Our client is seeking a highly motivated and experienced Global Logistics Analyst to manage central freight program and optimize global shipping operations. In this role, you will be responsible for overseeing freight program, and ensuring efficient, cost-effective, and compliant shipping practices across the company. You will play a key role in driving cost management, ensuring governance and compliance, and improving the shipping experience for client's employees worldwide.
Qualifications:
- 3-5 years of experience in logistics, supply chain management, or transportation, with a focus on package freight.
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Strong understanding of international shipping regulations, customs procedures, import/export laws, and global trade compliance.
- Experience managing relationships with freight carriers, such as FedEx and others, and negotiating rates and service level agreements.
- Strong business process analysis skills with proven experiences in continuous improvement and automation.
- Excellent analytical and problem-solving skills, with the ability to interpret data, identify trends, and develop actionable insights.
- Strong communication (written and verbal) and interpersonal skills, with the ability to interact effectively with employees at all levels and across diverse cultures.
- Ability to develop and document processes, procedures, and workflows clearly and concisely.
Responsibilities:
Global Freight Program Management:
- Manage the global freight program, ensuring adherence to company-wide contracts and maximizing the utilization of contracted suppliers.
- Drive global adoption of preferred shipping programs and ensure employees worldwide utilize contracted suppliers.
- Serve as the primary point of contact for global freight-related inquiries, providing support and guidance to client's employees.
- Develop and maintain strong relationships with freight carriers.
Cost Management and Optimization:
- Analyze global shipping spend data to identify trends, inefficiencies, and opportunities for cost savings and automation.
- Develop and implement strategies to optimize shipping costs and increase the utilization of contracted rates globally.
- Own vendor relationships and strategy.
- Monitor carrier performance and negotiate rates and service level agreements to ensure cost-effectiveness and efficiency.
- Track and report on key performance indicators (KPIs) related to shipping costs, service levels, and program effectiveness.
Governance and Compliance:
- Collaborate with the Global Trade Compliance team to ensure all international shipments comply with customs regulations, import/export laws, and trade compliance requirements.
- Develop and maintain clear standards, guidelines, processes, and documentation for international shipping to minimize the risk of customs penalties, tax issues, and other compliance violations.
- Implement controls and audits to ensure all shipping expenses are valid business expenses and adhere to company policies.
- Stay informed about changes in global trade regulations and communicate updates to relevant stakeholders.
Employee Experience and Support:
- Provide expert guidance and support to employees globally on all shipping-related matters, including import/export procedures, customs requirements, and best practices.
- Develop and maintain user-friendly resources, training materials, and documentation to educate employees on proper shipping procedures and the use of contracted suppliers.
- Troubleshoot shipping issues, resolve escalated matters, and work with carriers to ensure timely resolution of problems.
- Identify and implement process improvements to streamline shipping operations and enhance the employee experience.
Data Analysis and Reporting:
- Collect, analyze, and interpret shipping data to identify trends, inefficiencies, and opportunities for improvement.
- Develop and maintain regular reports on shipping spend, compliance metrics, carrier performance, and program effectiveness for management review.
- Utilize data analysis to drive informed decision-making, identify areas for optimization, and support recommendations for program enhancements.
Preferred Qualifications:
- Experience with business intelligence (BI) tools (e.g., Tableau, Power BI).
- Knowledge of Lean or Six Sigma methodologies.
Our Fortune Technology client makes software for people who make things. If you've ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you've experienced what millions of customers are doing with their Software. Their products gives you the power to make anything.