HIGH-LEVEL OVERVIEW
The Customs Broker Advisor is the licensed compliance authority responsible for designing and overseeing customs brokerage compliance within a high-growth, technology-driven e-commerce environment. This role ensures automated, scalable operations meet all CBP and PGA requirements while representing the company’s compliance position to regulators and partners.
This is an in-office position based in St. George, Utah.
Relocation assistance is available.
EXPECTATIONS
- Establish and maintain compliance processes for all customs/import activities
- Work directly with CBP officials and PGA representatives to create trusted partnerships
- Provide oversight and guidance for HTS classifications, duty calculations, CBP/PGA filings
- Translate regulatory requirements into automated technology systems that work in practice
- Build scalable compliance frameworks ensuring accuracy, consistency, and audit readiness
- Identify and mitigate compliance risks while representing the organization in CBP initiatives and regulatory engagements
- Stay current on regulatory changes, inform partners and adapt current processes as needed
- Make sound judgement interpreting regulations for evolving business and technology models
ESSENTIALS
- License Customs Broker required
- 5+ years’ experience in customs brokerage, e-commerce or high-volume operations a plus
- Experience obtaining and maintaining corporate brokerage license
- Strong working knowledge of CBP regulations (HTS, COO, valuation) and PGA requirements
- Experience managing PGA permits, certifications, filings, and compliance procedures
- Demonstrated experience establishing or improving compliant customs processes
- Comfortable working in a fast paced, technology driven environment with automated workflows
- Strategic thinker, proactive problem solver with excellent communication skills